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Case Study: UC Health – 5 Hospitals

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About Healthcare Strikes

No one wants a strike to happen, but if it does, Huffmaster promises to keep your entire hospital or health system running – so that you can keep your promises to your patients and to your communities. Our unique approach allows us to begin actively recruiting for top-quality replacement personnel during negotiations, which strengthens your company’s position at the bargaining table. We recruit for your exact at-risk positions, and don’t cut corners on finding the exact replacement staff you need.

Before you enter contract negotiations, Huffmaster will provide you with a customized, cost-effective strike contingency plan that will strengthen your team’s bargaining position. This comprehensive plan will include daily costs for personnel, travel, housing, logistics and security. Your plan will include nurses, technicians and support staff, and is designed to keep your facility fully operational through a strike, lockout, or work stoppage due to a disaster.

As a single-source solution for the healthcare industry, we tailor the following services to your needs:

Temporary replacement healthcare personnel
Contingency planning
Strike-trained security & transportation personnel

Strike Readiness Tool

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Northwestern Healthcare System

Several of these northwestern hospitals had their contracts with the Nurses Association (NA) expire around the same time, creating a situation where a strike could occur on a large scale

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Allina Health

Over the course of the 41-day strike – one of the longest strikes in the history of the healthcare industry – Huffmaster put 1,024 replacement nurses on site at Allina…

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UPMC Altoona

During the strike, Huffmaster provided fully state licensed and credentialed nurses, working 12-hour shifts in most cases. One of the recommendations that Huffmaster had made…

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Mercy Health of Buffalo

Mercy Hospital of Buffalo is one of the largest hospitals in Western New York, and the largest hospital in the $1.1 billion non-profit Catholic Health integrated delivery system…

Anastasia Nipirakis

Director of Staffing Operations

Pat Villerot

Director of Field Operations

Ana Nipirakis is the Director of Special Projects at Huffmaster Companies, managing high-level corporate assignments for both the strike and staffing divisions.

With a background in mathematics and formal education in business administration and management, Ana oversees Huffmaster’s database management, software implementations and upgrades, as well as all contracts, proposals and cost analysis pro formas.

Ana joined Huffmaster Companies in 2012 as an Executive Assistant, providing sales and operational support. Quickly adapting to the organization and taking on responsibility in several departments, she was promoted to Administrative Manager in 2014. As Administrative Manager, Ana oversaw billing, scheduling and compliance during deployments. In 2015, Ana was promoted to Special Projects Manager, at which time she initiated and obtained the organization’s Joint Commission certification, as well as began assisting with contingency planning and needs assessments for industrial and security deployments. Ana was promoted to Director of Special Projects in 2017.

As Director of Special Projects, Ana oversaw the upgrade of our customer relationship management database, implemented the upgrade of all document storage and management, upgraded the organization’s onboarding document management process, facilitated implementation of a new vendor management system, and managed the organization’s applicant tracking system upgrade.

Ana directly handles all compliance for the healthcare staffing division, including credentialing, licensing and certification. Ana is also responsible for performing all needs assessments and financial estimates for our healthcare facility clients.

Ana continues to work on site during strikes as a staffing coordinator, managing the processing, onboarding, and oversight of temporary replacement personnel. Ana manages Huffmaster’s relationship with healthcare facility executive management, the Joint Commission, and local Departments of Health during healthcare strike deployment.

Ana is an avid music lover and enjoys spending time with her extended Greek family and 6-year-old German shepherd mix Kahlua.

Pat Villerot is the Operations Manager for Huffmaster Companies, overseeing hundreds of field staff and coordinators deployed nationwide for our strike services, healthcare strikes and industrial non-strike staffing divisions. As Operations Manager, Pat supports the day-to-day operations of all field coordinators and manages logistics for deployed jobs, including lodging and transportation.

Pat oversees all post-deployment activities, serving as the lifeline for our field staff and liaison between our clients and coordinators. Pat also oversees security staff recruiting and frequently deploys on jobs with our field staff.

Pat began his career as an EMT, joining Huffmaster in 2011 as a Guard. He worked his way through the ranks of the organization, and has held several positions with increasing responsibility, including Project Coordinator and Account Manager for our protective services division, and Special Projects Manager for our crisis staffing services division. Proving himself an invaluable asset to Huffmaster, Pat was promoted to his current position in 2017.

Pat is an active member of ASIS International and the Detroit ASIS International chapter and is working toward his Certified Protection Professional (CPP) certification.

Frequently Asked Questions

Where do you get your employees from?

All employees are direct hire employees of our company. We are continuously recruiting and screening applicants to add to our database from a wide variety of sources nationwide.

What types of personnel do you provide?

We provide registered nurses, licensed practical nurses, certified nurse aides and a wide variety of allied staff. All of our allied staff meet the same rigorous standards as our nursing personnel.

We are able to provide the following allied personnel:

X-ray
CT
Ultrasound
MRI
Pharmacy
Laboratory
Respiratory
Phlebotomy
Scrub/OR

How do you maintain and verify competencies?

Huffmaster utilizes the Joint Commission nursing competency for all of our annual competency reviews.

What is a shell profile?

A shell profile contains the basic information you need to determine whether or not you are interested in a candidate. It contains an application and/or resume, a skills checklist, and the candidate’s availability. Once a candidate is accepted by your organization, we forward all file components required to meet and/or exceed all DHHS and Joint Commission requirements.

How often should we connect regarding updates for personnel on site?

At Huffmaster, we feel an open channel of communication is paramount in the delivery of services. Initially, we prefer to communicate as often as is possible until all positions are placed. We then remain available to communicate at your discretion but should communicate at least once a week.

Who completes the profiles, handles licensing, verifies references, etc.?

Each client is assigned an account executive, who is the primary point of contact to ensure continuity of service. This account executive is responsible to perform the final quality assurance file review, licensing, background check, reference verifications, etc.

How much experience do you require your RNs to have?

We require all of our staff to have a minimum of at least one uninterrupted year in a single area of practice in order to be qualified to work in that area of practice.

How are the timesheets handled?

Each employee maintains his/her timesheet by having it initialed at the end of each shift and then signed at the end of each week. A copy of this timesheet is included with all invoices for hours worked.

Corporate Headquarters:
1055 W Maple Rd
Clawson, MI 48017

+1 (800) 446-1515
+1 (248) 588-1600
(outside the US)

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